Returns & Exchanges
At GlowRight, we want you to be completely satisfied with your home lighting and decor. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and instruction manuals are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, covering any previous shipping marks.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
